FREQUENTLY ASK QUESTIONS

Is Foundation Technology licensed in the State of California and insured?
Yes. Foundation Technology has a class “B” General Contractors license with the CSLB. We carry Workers Compensation and General Liability insurance policy with $2 million in coverage.
How long have you been in business?
Foundation Technology has been in business for over ten years and has an A+ rating with the Better Business Bureau. Bristol is primarily a contractor service large investment and bank clients. We started Foundation Tech, Inc., to meet the demands of our consumer clients in 2012.
After we sign with Foundation Technology, when can you start the work?
All projects are scheduled when we receive the signed proposal. Depending on any engineering your project should start on average in about 2 – 3 weeks.
Can I stay at home during the repair process?
Yes. You can occupy the property during the repair process with no interruption. Our team is completely professional and will respect your privacy.
Who handles my landscaping damage?
Foundation Technology normally does not replace any landscaping damaged by the repair process unless you desire our company to do so. Check your proposal to see what is included in the cost and what is not.
Does Foundation Technology offer a warranty?
Yes, we offer a 25 year limited Warranty.
Is it true that, by keeping the moisture content of the soil under my house constant, foundation movement can be stopped?
This is often true, but movement can be caused by other factors, such as increased load, vibration, or subsurface changes such as plant or animal activity, frost action, or hydrological changes. Maintaining constant soil moisture is always beneficial, but this can be a major engineering challenge itself.
Is installing helical or push piers a permanent structural fix, or is it an ongoing job?
Both “push” resistance and helical piers provide permanent vertical load support provided the pier is pushed or twisted down to competent strata, (hard soil or rock), determined by the design and installation approach. The depth of the installed pier is determined by the existing soil conditions. The average depth in the Los Angeles Area is 15 feet for helical piers, and 28 feet for push piers. Additional depth to reach competent soil is determined by precise hydraulic pressure and gauges. The need for additional piers under other parts of the building will vary from site to site, but proper installation methods should provide permanent vertical stability to the portion of a foundation that is supported by piers.
Are your repair estimates FREE?
Normally Yes. There is no charge for your estimate. We will provide you with a detailed proposal to help you make an informed decision. However if your project is currently involved in a real estate transaction a charge does apply. If we perform any repair work on the project the estimate charge is refunded.
How long does the inspection take?
Depending on the foundation damage it takes approx. 30 minutes to 45 minutes to perform a complete comprehensive foundation analysis. A detailed proposal may take up to three days to complete. We want 100% accurate and detailed in providing the absolute best repair for your home or property.
Why should I select Foundation Technology?
We have the years of experience, an excellent history of service to 1000’s of satisfied customers. Our commitment to a 100% satisfaction for you is guaranteed in writing, on every job site for every lift. Our dedicated project managers, trained technicians, and administrative customer relations staff will communicate with you through every single step of the process. There isn’t anything left to chance.
What type of payments do you accept?
We accept cash, check or credit card. In addition, we have a 100% no money down finance plan to assist in helping you get you home quickly back to level. We only collect a small deposit upon signing the contract. Progress payments are made as the work is completed by you or through financing. [See financing options]
Do you provide references?
Yes, we do as many as you want. In addition, please check our Better Business Bureau A+ record. You can also see review on our website from previous customers. This is an excellent way to gauge our history.
How long will the repair process take?
Typically, the entire foundation repair process will be completed in 3-7 days. Depending on the repair process needed.
Will we need to be present during the repair process?
No. The only time you’ll need to be present or allow us access to the interior of the house is during the actual leveling process. We will work with you to provide you as much advanced notice as possible.
What does Foundation Technology do?
We investigate, stabilize, raise and lower foundations, and stabilize the soil below. We complete any and all types of structural repairs required on your home or commercial building, including seismic retrofitting, structural upgrades, modifications and structural addition design.
How do I know if I have a foundation problem?
You can usually tell by large drywall cracks, slopes in the floor and doors and windows out of alignment. If you see these warning signs, call now for an expert evaluation by a certified foundation repair specialist.
Why does Foundation Technology offer more than one type of repair solution?
While other foundation repair companies may try and sell you only the type of repair procedure that fits their business model, at Foundation Technology we know there isn’t only one way to fix or repair your homes foundation. Each project is different and depending on our thorough investigation, structural engineering design, and the needs and desires of our customers, the repair type and specification may vary. We approach every repair from a “good, better, best” solution, to ensure we are providing you what We are experts at what we do, but we are always seeking new and innovative technologies to offer you the absolute best foundation repair solution for your unique situation.
How does Polyurethane Foam injection help?
Polyurethane foam can be used for deep soil stabilization, hillside erosion control, concrete slab raising, void filling and water dispersion. It is only used in conjunction with other products and techniques to lift and stabilize foundations. Rarely is it used solely to lift your homes foundation. We inject polyurethane foam under every raised foundation to ensure the void beneath your foundation is 100% filled with a material as equal or denser than the soil below. Addition to Poly, we have many types of injectable materials that stiffen and stabilize soil to stop erosion or settlement issues.
Can I postpone repairs and house leveling?
Yes, you can in most cases. In general the sooner the repairs are completed, the cheaper and better results you will have. Sometimes, conditions can worsen causing damage in greater proportion to time that has elapsed. It is generally understood that by the time you notice a foundation issue that requires repair, you can expect to spend $2.00-$5.00 for every dollar you spend on the foundation repair, above or on other repairs caused by foundation damage.
What causes foundations to heave?
Heaving is caused by hard compact clays as they expand from water. Think of a dry sponge as it gets wet. In the Los Angeles Metro Area, heaving foundations are commonly misdiagnosed as settlement.
What causes foundations to settle?
Foundations settle either from clay soil shrinking from lack of water, or from soils that are saturated enough to cause consolidation or collapse. Many times it is the weight of the soil on top of itself rather than just the house weight that causes the problem.
Why is drainage so important?
Water is usually the catalyst of changes in soil conditions. Since it can cause settlement or heave, it is important to maintain consistent moisture levels. How does a plumbing leak affect the foundation? Plumbing leaks can introduce water, similar to poor grading and drainage as noted above. In our ten years of repairing well over 1000 homes throughout Southern California, 80% were caused by plumbing and or sewer leaks.
What will happen if I don’t do the repair?
Each case is different. Usually the conditions worsen over time. At some point a sale of the property will be contemplated. If it is sold in un-repaired condition, the fear of the unknown will demand a larger discount than the actual costs to repair. At some point the damage could cause instability in the roof trusses. Doors and windows could eventually become inoperable and the home can be condemned by the City.
How much does it cost to fix a foundation?
The cost of the foundation repair varies widely depending on the foundation damage. Most small repairs, where just one corner of the house is affected, are between $5,000 and $8,000. More complex repair will be over $ 20,000 on average. Costs can vary greatly depending on each individual situation. Remember though, 100% financing is available.
Is it true that, by keeping the moisture content of the soil under my house constant, foundation movement can be stopped?
This is often true, but movement can be caused by other factors, such as increased load, vibration, or subsurface changes such as plant or animal activity, frost action, or hydrological changes. Maintaining constant soil moisture is always beneficial, but this can be a major engineering challenge itself.
Why use helical piers?
Helical pier installation is not dependent on the weight of the structural that they are being installed on. Since they are installed with a torque head the depth and capacity of each pier can be determined and meet the requirements from the design engineer. Safety factors of 1.5 to 2.0 can be achieved.
Why do other companies push piers (resistance piers) fail?
Push piers are installed by using the weight of the structure that they are being installed on. Most homes do not have enough weight to drive the pier deep enough in to the bedrock to support the required loads. The house starts to lift upward before the push pier reaches solid bedrock capable of holding the design loads. No safety factor is possible. The push pier is normally installed without any real live loads at time of installation. When the live load is introduced (3’ foot of snow, 20 people over for a party) the additional weight causes the pier to fail and continue to sink. In expansive soils, since the push piers gets it holding power from the friction that was generated along the shaft during installation, the expansive soil pulls or lifts the push pier up with the soil as it expands.
 
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Our sales engineering and estimating experts are here to tackle any foundation or concrete problem you may be experiencing. Contact us today to discuss your specific needs and requirements.

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